Service 02 of 04

Back-Office & Administrative Support

Document processing, data entry, HR administration, compliance reporting and the day-to-day admin work that quietly consumes your most senior people's time.

What this service covers

Most companies lose significant time to administrative work that has to happen, but doesn't need their best people doing it: invoice processing, HR record-keeping, document formatting, compliance paperwork, scheduling and inbox management. We build a dedicated team to take this off your plate, working inside your own systems and tools.

Who this is for

SMEs and mid-sized companies in manufacturing, logistics, retail, hospitality, or professional services with high-volume administrative workloads and limited internal back-office capacity.

What's included

  • Supplier invoice data entry and purchase order matching
  • HR record updates, absence tracking, and payroll data preparation
  • Document digitisation, formatting and management
  • Compliance and regulatory reporting to defined templates
  • Email triage, calendar management and scheduling support
  • Weekly reporting on volume processed and error rate

Illustrative scenario

Example engagement

A mid-sized manufacturing or services company (100–500 employees) is overwhelmed by administrative backlog across three streams. Three Prime Quest associates take over: one handles supplier invoice entry and matching (80–120 invoices per day), one manages HR record updates and payroll data preparation for handoff to your accountant, and one prepares compliance documentation to your templates. All work happens inside your own Microsoft 365 environment via named, MFA-protected accounts.

Data protection approach

Documents and records stay in your own systems by default — our team works inside your environment rather than transferring data to ours. A signed DPA is in place before any work involving personal data begins. See our full data protection framework.

Next step

Tell us which admin tasks eat the most time.

We'll come back with a realistic team size, timeline, and pilot price within a few business days.